TERMS OF SERVICE

Zestia — I Am LVC, Inc.

Effective Date: August 18, 2025

Last Updated: April 30, 2026

EMERGENCY DISCLAIMER

This Service is not intended for emergency use and does not provide medical, psychological, or therapeutic services. If you are experiencing a medical or mental health emergency, please call 988 (Suicide & Crisis Lifeline, available 24/7) or contact your local emergency services immediately.

This Terms of Service Agreement ("Agreement") is a legal agreement between you ("User," "you," or "your") and I Am LVC, Inc., doing business as Zestia ("Company," "we," "us," or "our"), governing your access to and use of the Zestia mobile application and associated services (collectively, the "Service").

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE DOWNLOADING, INSTALLING, OR USING THE SERVICE. BY DOWNLOADING, INSTALLING, CREATING AN ACCOUNT, OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THIS AGREEMENT AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that: (a) you are at least 18 years old; (b) you have the legal capacity to enter into this Agreement; (c) you are not barred from using the Service under the laws of any applicable jurisdiction; and (d) all information you provide is accurate, current, and complete.

2. Nature of the Service

The Service is a personal growth and wellness platform that provides therapist-created exercises, self-help tools, personalized content pathways, and real-time reminders designed to support users in their personal development.

THE SERVICE IS NOT A MEDICAL, PSYCHOLOGICAL, OR THERAPEUTIC SERVICE. The Service does not constitute the practice of medicine, psychology, counseling, therapy, or any other licensed healthcare profession. Nothing in the Service creates a therapist-patient, counselor-client, or any other professional relationship between you and the Company or any of its personnel. The fact that the Service was created by or involves individuals who hold professional licenses does not alter this limitation. No licensed professional relationship of any kind is established through your use of the Service.

The content and exercises within the Service are designed to support personal growth and general well-being. They are not a substitute for professional mental health treatment, medical diagnosis, or clinical care. If you are experiencing symptoms of a mental health condition, you are strongly encouraged to seek care from a licensed mental health professional.

3. Account Registration

To access certain features of the Service, you must create an account. You agree to: (a) provide accurate, truthful, and complete information during registration; (b) maintain the accuracy of your account information; (c) protect the confidentiality of your account credentials; and (d) notify us promptly at support@bestselfigniter.com if you suspect unauthorized use of your account. You are responsible for all activity that occurs under your account.

4. License Grant

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Service on mobile devices that you own or control, for your personal, non-commercial use only.

This license does not include the right to: (a) sublicense, sell, resell, transfer, assign, or otherwise commercially exploit the Service; (b) modify, translate, adapt, or create derivative works based on the Service; (c) reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code of the Service; (d) access the Service to build a competitive product or service; or (e) remove, alter, or obscure any proprietary notices or labels on the Service.

5. Subscriptions and Payments

5.1 Subscription Plans

The Service offers free and paid subscription plans. Paid plans provide access to additional features and content as described within the Service at the time of purchase. Subscription features, pricing, and availability are subject to change.

5.2 App Store Purchases (Apple)

If you purchase a subscription through the Apple App Store:

(a) Payment is charged to your Apple ID at confirmation of purchase.

(b) Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period.

(d) You may manage and cancel subscriptions in your Apple ID account settings.

(e) Deleting the application from your device does not cancel your subscription.

(f) All refund requests for App Store purchases must be submitted directly to Apple. We have no ability to process refunds for Apple App Store transactions.

5.3 Google Play Purchases

If you purchase a subscription through Google Play:

(a) Payment is charged to your Google account at confirmation of purchase.

(b) Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period.

(d) You may manage and cancel subscriptions in your Google Play account settings.

(e) Deleting the application from your device does not cancel your subscription.

(f) All refund requests for Google Play purchases must be submitted directly to Google. We have no ability to process refunds for Google Play transactions.

5.4 Free Trials

If a free trial is offered, it is available to new subscribers only. If you do not cancel at least 24 hours before the end of the free trial period, the trial will automatically convert to a paid subscription at the applicable rate. Only one free trial per user is permitted.

5.5 Price Changes

We reserve the right to change subscription pricing at any time. Price changes will be communicated to you in advance, and your continued subscription after a price change takes effect constitutes your acceptance of the new pricing.

5.6 Taxes

Subscription prices may be subject to applicable taxes depending on your jurisdiction. Taxes are calculated and collected by the applicable app platform (Apple or Google) or payment processor (Stripe) in accordance with applicable law.

6. Account Data and Deletion

Your account data is preserved for as long as you maintain an account with us. If you discontinue use of the Service without requesting deletion, your progress and history will remain available so that you can return and resume at any time.

If you wish to permanently delete your account and associated personal data, you may submit a request through either of the following:

• Within the app: Use the "Delete My Account" option available in your account settings.

• Online: Visit www.zestiaapp.com/delete-account to submit a deletion request.

Permanent deletion is irreversible. Your progress and history cannot be recovered after deletion is completed. Any active subscription must be canceled separately through your Apple ID or Google Play account settings. Deleting your account does not automatically cancel your subscription.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with this Agreement. You agree not to:

(a) Violate any applicable federal, state, local, or international law or regulation;

(b) Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use;

(d) Attempt to gain unauthorized access to any portion of the Service or any systems or networks connected to it;

(e) Transmit any material that contains viruses, Trojan horses, worms, or other malicious code;

(f) Impersonate any person or entity or misrepresent your affiliation with any person or entity;

(g) Collect or harvest any personally identifiable information from the Service;

(h) Reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code of the Service;

(i) Reproduce, duplicate, copy, sell, resell, or exploit for any commercial purpose any portion of the Service; or

(j) Use the Service as a crisis intervention resource or submit communications to the Company seeking emergency mental health assistance. If you are in crisis, please immediately call 988 or contact your local emergency services.

8. User Content

You retain ownership of any content, feedback, or information that you submit through the Service ("User Content"). By submitting User Content, you grant the Company a limited, non-exclusive, royalty-free, worldwide license to use, reproduce, and process your User Content solely to the extent necessary to operate, maintain, and improve the Service.

You represent and warrant that: (a) you own or otherwise have the right to submit your User Content; and (b) your User Content does not violate any third-party rights or applicable law. We reserve the right to remove any User Content that violates this Agreement or that we determine, in our sole discretion, to be harmful, offensive, or otherwise objectionable.

9. Intellectual Property

All content, features, functionality, and materials included in or made available through the Service, including but not limited to text, graphics, video, audio, software, and the selection and arrangement thereof, are owned by the Company or its licensors and are protected by United States and international intellectual property laws.

The Zestia name, logo, and all related marks and product names are trademarks of I Am LVC, Inc. You may not use our trademarks without our prior written permission. Nothing in this Agreement grants you any right, title, or interest in the Service or its content beyond the limited license expressly set forth herein.

10. Privacy

Your use of the Service is governed by our Privacy Policy, available within the Service and at our designated privacy policy URL. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

11. Third-Party Services

The Service may reference third-party resources, including crisis support contacts such as 988 (Suicide & Crisis Lifeline) and local emergency services. These third parties are not under our control, and we are not responsible for their content or practices. The inclusion of any third-party reference does not imply our endorsement.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR (C) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.

THE CONTENT PROVIDED THROUGH THE SERVICE, INCLUDING ALL EXERCISES, TOOLS, AND SELF-HELP MATERIALS, IS FOR INFORMATIONAL AND PERSONAL GROWTH PURPOSES ONLY. IT IS NOT INTENDED TO BE, AND SHOULD NOT BE USED AS, A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF A QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL OR MENTAL HEALTH CONDITION.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR THE LIMITATION OF AGGREGATE LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of this Agreement; (c) your violation of any rights of another party; or (d) your User Content.

15. Dispute Resolution

15.1 Informal Resolution

Before filing a formal legal claim, you agree to attempt to resolve any dispute informally by contacting us at support@bestselfigniter.com with a written description of the dispute. We will attempt to resolve the dispute within sixty (60) days. If the dispute is not resolved within that period, either party may proceed with formal dispute resolution as described below.

15.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) UNDER ITS CONSUMER ARBITRATION RULES, RATHER THAN IN COURT. The arbitration will be conducted in Riverside County, California, or via video conference at your election if you reside outside of California. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

You may opt out of arbitration by sending written notice to support@bestselfigniter.com within thirty (30) days of first accepting this Agreement.

15.3 Class Action Waiver

YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than arbitration, both you and the Company waive any right to a jury trial.

16. Governing Law and Jurisdiction

This Agreement is governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. For any disputes not subject to binding arbitration, you and the Company consent to personal jurisdiction and exclusive venue in the state and federal courts located in Riverside County, California.

17. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for violation of this Agreement. Upon termination: (a) your license to use the Service will immediately cease; (b) you remain responsible for any outstanding payment obligations; and (c) all provisions of this Agreement that by their nature should survive termination will survive, including intellectual property, disclaimer of warranties, limitation of liability, indemnification, and dispute resolution.

You may request deletion of your account at any time as described in Section 6 above.

18. Force Majeure

We will not be liable for any failure or delay in performance of our obligations under this Agreement resulting from causes beyond our reasonable control, including natural disasters, acts of government, labor disputes, pandemics, power failures, internet outages, or acts of third parties.

19. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable under applicable law, such provision will be modified to the minimum extent necessary to make it enforceable, or severed from this Agreement if modification is not possible. The remaining provisions will continue in full force and effect.

20. Entire Agreement and Waiver

This Agreement, together with the Privacy Policy and any supplemental terms or notices expressly incorporated by reference within the Service, constitutes the entire agreement between you and the Company with respect to the Service and supersedes all prior agreements and understandings. Our failure to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision.

21. Changes to This Agreement

We reserve the right to modify this Agreement at any time. When we make material changes, we will provide notice through the Service or via email and update the "Last Updated" date at the top of this Agreement. Your continued use of the Service after the effective date of the revised Agreement constitutes your acceptance of the changes. If you do not agree to the changes, you must stop using the Service.

22. Apple-Specific Terms

The following terms apply to your use of the Service obtained from the Apple App Store and are in addition to all other terms of this Agreement.

(a) Acknowledgment: This Agreement is between you and the Company only, and not with Apple Inc. ("Apple"). Apple is not responsible for the Service or its content.

(b) Scope of License: The license granted to you for the Service is limited to a non-transferable license to use the Service on any Apple-branded device that you own or control as permitted by the Usage Rules set forth in the App Store Terms of Service.

(c) Maintenance and Support: Apple has no obligation to provide any maintenance or support services with respect to the Service. All maintenance and support questions should be directed to us at support@bestselfigniter.com.

(d) Warranty: In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Service, if any, to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation with respect to the Service. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure of the Service to conform to any warranty will be the sole responsibility of the Company.

(e) Product Liability and Legal Compliance: The Company, and not Apple, is responsible for addressing any claims relating to the Service, including: (i) product liability claims; (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

(f) Intellectual Property Infringement: In the event of any third-party claim that the Service or your possession and use of the Service infringes that third party's intellectual property rights, the Company, and not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

(g) Third-Party Beneficiary: You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement, and that upon your acceptance of this Agreement, Apple will have the right to enforce this Agreement against you as a third-party beneficiary.

(h) U.S. Legal Compliance: You represent and warrant that: (i) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

23. Google Play-Specific Terms

The following terms apply to your use of the Service obtained from Google Play and are in addition to all other terms of this Agreement.

(a) Acknowledgment: This Agreement is between you and the Company only, and not with Google LLC or its affiliates ("Google"). Google is not responsible for the Service or its content.

(b) Scope of License: Your use of the Service is subject to the Google Play Terms of Service. In the event of any conflict between this Agreement and the Google Play Terms of Service, the Google Play Terms of Service will govern to the extent of such conflict.

(c) Maintenance and Support: Google has no obligation to provide any maintenance or support services with respect to the Service. All maintenance and support questions should be directed to us at support@bestselfigniter.com.

(d) Third-Party Beneficiary: You acknowledge and agree that Google is a third-party beneficiary of this Agreement as it applies to your use of the Service obtained from Google Play.

(e) Refunds: Refund requests for Google Play purchases are governed by Google's refund policies and must be submitted directly to Google.

24. Feedback

If you provide the Company with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you hereby assign to the Company all rights, title, and interest in and to such Feedback. The Company may use Feedback for any purpose without obligation or compensation to you.

25. Contact Information

If you have questions about this Agreement, please contact us at:

I Am LVC, Inc. (dba Zestia)

Riverside County, California, USA

Email: support@bestselfigniter.com

We aim to respond to all inquiries within thirty (30) days of receipt.